Break Through Performance


This 2-day seminar will provide you with a better understanding of how to improve yourself and your organization, not just incrementally, but in quantum leaps. To take you from Walter Mitty to Walter Cronkite.


The seminar includes individual and group exercises and conversations personally led by W. W. Scherkenbach. We use state-of-the-art animations and graphics found on our new DVD-ROM “Breakthrough Performance!.


You should have completed my 2-day course on How to Lead Major Change or its equivalent. You should be able to use and in fact have used the 7 basic quality tools.

Seminar Outline

Day One

We will learn how to use a proven approach to individual and organizational change. You will identify what your preferred mode of change is as well as the mode of one of your important customers so that you might better communicate and start the transformation process.

Knowledge Improvement
We will use a derivation of the Scientific Method to improve. The key to scientific inquiry is the quality of your questions. We will learn how to improve your questions by examining their underlying Theory. Theory without action is useless; action without theory is costly.

Knowledge Improvement.(continued)
In a class exercise, you will have the opportunity to improve some of your favorite questions.

Creative Improvement
We will use a creative cycle that is the essence of numerous approaches to creativity: DeBono’s, Michalko’s, Gardner’s, Von Oech’s. Creative ideas can be applied to the improvement of skills as well as knowledge.

Day 2

Creative Improvement
We will apply creative tools to a problem chosen by the class.

Skills Improvement
We will learn about a methodology that great athletes use to better their performance. Every skill has an underlying theory of what you are trying to accomplish. We will learn how to visualize your acting out the theory. How do you get to Carnegie Hall? Practice, practice, practice.

Skills Improvement
We will apply the methodology to the improvement of selected skills.

Final exam
We will apply all three methodologies to develop a one minute video commercial on a current topic.

Please contact Bill Scherkenbach to schedule this Breakthrough Performance! seminar.

About Bill Scherkenbach

Mr. Scherkenbach is recognized as one of the world’s foremost authorities on the subject of Quality and its implementation.

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